HOW TO ORDER
Customer Details
Once your order form has been received an invoice will be sent to your provided email address.
This will include:
Once they have shipped, you will receive an email confirming that they should be on their way.
Problems
If the details are incorrect, you have a query about your order or would like to cancel your order, email [email protected]. Under Subject: type your invoice number and your surname. e.g 1234Brown
In the body of the text:
Customer Details
- Download the CUSTOMER ORDER FORM
- Open File- Excel(.xlsm)
- Allow macros (what are macros? click HERE)
- The correct date will automatically appear in the first cell (dependent on your computers date)
- Fill in your Full Name.
- Fill in your Email Address.
- Fill in your mailing address- PO Box, Street Number, Street Name and Suburb and Postcode.
- Fill in City.
- Select State or Territory from drop down menu.
- If International fill in Country * name.
- Under Products choose item from the drop down menu. e.g. IC004-'Springtide'.
- Unit price will automatically appear.
- Under QTY choose the quantity of item from the drop down menu.
- Card price will be calculated and appear under Total.
- To order a different card repeat steps 1 to 4 in next Products cell.
- Once you have finished your selection the calculated card prices will appear next to SUB.
- Choose from the Optional Postage Extras. None, Priority Post, Registered Post.
- The card price and optional postage extras price will then be calculated and appear next to TOTAL.
- Under the File menu choose save as.
- Choose to save as a PDF file.
- If this option is not available, choose print from the file menu and click on PDF in the bottom left hand corner of the print menu. Choose save as PDF.
- Enter your first Initial followed by the first three letters of your surname at the front of the file name. e.g. Bob Brown= BBRO CUSTOMER ORDER FORM INDOLENT CREATIONS.PDF
- Choose save destination on your computer.
- Click save.
- On the Customer Order Form click on [email protected]
- Your email client will ask for permissions.
- Allow permissions.
- Attach the saved PDF to the email.
- Under Subject: type "your full name" followed by ICOrder. eg Subject: BOBBROWNICOrder
- Write a message. Include information relevant to the order or just say hello.
- Click send.
Once your order form has been received an invoice will be sent to your provided email address.
This will include:
- Indolent Creations Business details and ABN number.
- Invoice number
- Your personal and order details.
- Calculated postage amount.
- Total payment amount owing.
- Payment method and instructions.
Once they have shipped, you will receive an email confirming that they should be on their way.
Problems
If the details are incorrect, you have a query about your order or would like to cancel your order, email [email protected]. Under Subject: type your invoice number and your surname. e.g 1234Brown
In the body of the text:
- State what corrections need to be made.
- State your Query.
- Write- Cancel Order Please.